Terms of service
Terms & Conditions
Introduction
Welcome to www.pearbear.in, the official online store of Pear Bear, a premium children’s fashion brand owned and operated by Hridhansh Fashion, part of NHG Group Co., Jaipur, Rajasthan, India.
By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Exchange, Credit Note & Quality Assurance Policy.
If you do not agree with any part of these Terms & Conditions or associated policies, we kindly request that you refrain from using this website.
⸻
Acceptance of Terms
By accessing this website and/or placing an order, you confirm that:
• You have read and understood these Terms & Conditions.
• You agree to be bound by all applicable policies published on this website.
• You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
⸻
Definitions
Throughout these Terms & Conditions:
• “Pear Bear”, “we”, “us”, and “our” refer to Pear Bear, a brand owned and operated by Hridhansh Fashion.
• “Website” refers to www.pearbear.in.
• “Customer”, “user”, “you”, and “your” refer to any person accessing, browsing, or purchasing from this website.
⸻
Product Representation
We make every effort to display product colours, fabrics, embroidery details, prints, and product features as accurately as possible.
However, actual colours may vary slightly depending on device screens, monitor settings, photography lighting conditions, and fabric dye variations.
Minor variations in colour, print placement, handcrafted detailing, embroidery, embellishments, or finishing shall not be considered defects.
Measurements, garment dimensions, and size recommendations are provided as a guide only. Customers are responsible for reviewing the applicable size chart before placing an order.
⸻
Product Availability
All products are subject to availability.
Pear Bear reserves the right to discontinue, modify, replace, update, or withdraw any product without prior notice.
The addition of a product to a shopping cart does not guarantee product availability until the order has been successfully placed and confirmed.
⸻
Pricing & Order Acceptance
All prices displayed on the website are subject to change without prior notice.
Pear Bear reserves the right to cancel, refuse, or limit any order at its sole discretion, including but not limited to circumstances involving:
• Product unavailability
• Pricing inaccuracies
• Technical errors
• Suspected fraudulent activity
• Incomplete customer information
• Bulk purchasing inconsistent with personal use
In such cases, customers will be notified using the contact details provided at the time of purchase.
Pear Bear reserves the right to refuse service, suspend accounts, cancel orders, or limit quantities purchased at its sole discretion where misuse, abuse, suspected fraud, policy violations, or activities contrary to the interests of the brand are identified.
⸻
Payments & Transactions
Payments are processed through authorised third-party payment gateways.
Pear Bear shall not be liable for transaction failures, delays, declined payments, banking errors, payment gateway interruptions, or technical issues beyond its reasonable control.
Orders will be processed only upon successful payment authorisation.
⸻
Intellectual Property Rights
All content available on this website, including but not limited to:
• Product designs
• Images
• Graphics
• Logos
• Text
• Product descriptions
• Videos
• Layouts
• Visual branding elements
are the exclusive property of Hridhansh Fashion and/or Pear Bear and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, displayed, or used for commercial purposes without prior written consent.
⸻
Trademarks
All trademarks, trade names, logos, and brand identifiers appearing on this website are the property of Pear Bear, Hridhansh Fashion, or their respective owners and may not be used without permission.
⸻
Third-Party Links
This website may contain links to third-party websites for informational or convenience purposes.
Pear Bear does not endorse, control, or assume responsibility for the content, policies, security, or practices of any third-party websites.
⸻
User Conduct
Users agree not to:
• Use the website for unlawful purposes
• Interfere with website functionality
• Attempt unauthorised access to website systems
• Distribute harmful software or malicious code
• Misrepresent identity or personal information
• Engage in activities that may damage the reputation of Pear Bear
Pear Bear reserves the right to restrict, suspend, or terminate access where misuse is suspected.
⸻
Limitation of Liability
To the maximum extent permitted by applicable law, Pear Bear and Hridhansh Fashion shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
• Use of the website
• Inability to use the website
• Product availability issues
• Service interruptions
• Technical failures
• Third-party services
The customer’s sole remedy shall be limited to remedies expressly provided under applicable policies published on this website.
⸻
Force Majeure
Pear Bear shall not be liable for any delay, interruption, or failure to perform obligations resulting from circumstances beyond its reasonable control, including but not limited to:
• Natural disasters
• Floods
• Fires
• Government restrictions
• Epidemics or pandemics
• Strikes
• Transportation disruptions
• Technical failures
• Internet outages
⸻
Privacy & Cookies
Use of this website is also governed by our Privacy Policy.
Certain website functions may use cookies, browser storage, and IP address information to improve user experience, website performance, and location-based functionality.
By using this website, you consent to such usage in accordance with our Privacy Policy.
⸻
The Pear Bear Promise™️
The Pear Bear Promise™️ represents our commitment to creating beautiful garments with lasting value. References to The Pear Bear Promise™️ are subject to the programme terms, conditions, and guidelines published separately by Pear Bear and may be amended from time to time.
⸻
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
All disputes arising out of or relating to the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.
⸻
Amendments
Pear Bear reserves the right to amend, modify, update, suspend, or discontinue any portion of this website, its policies, products, services, or these Terms & Conditions at any time without prior notice.
Continued use of the website following any updates shall constitute acceptance of the revised Terms & Conditions.
⸻
Contact Information
For any questions, concerns, or assistance, please contact:
Email: info@pearbear.in
Customer Support Hours
Monday to Saturday: 10:00 AM – 5:00 PM IST
Closed on Sundays and Public Holidays.